East Renfrewshire Citizens Advice Bureau

We can help with:
- fill out forms (tax credits, benefit forms and more)
- provide you with up to date information
- help you write letters
- write letters for you
- make telephone calls on your behalf
- negotiate with a third party (DWP, local council etc.)
- represent you at some types of formal hearings, tribunals
- visit you at home if you are elderly or disabled

Examples of the subject we can help you with:
Welfare benefits:
- in-work benefits
- out of work benefits
- sickness and disability benefits
- Carers benefits

Money and Debt:
- Money advice and debt rescheduling
- budgeting
- pension options

Housing Advice:
- repairs,
- payments- rent/mortgage arrears
- neighbours
- eviction
- buying a house
- going into care/residential homes
- end of a relationship- marriage/cohabiting

Employment/Dismissal Rights:
- Contractual/statutory rights
- Contracts, payslips, sick pay, time off
- unfair/wrongful dismissal
- employment tribunals
- redundancy
- grievance/disciplinary procedures

Consumer Rights:
- Sale of Goods Act
- Supply of goods and services