This policy tells you about the information we may collect from you when you use our website. In collecting this information we are required, by law, to provide you with information about us, about why and how we use your data, and about the rights you have over your data.

What personal data we collect and why we collect it

We are committed to protecting and respecting your privacy, We collect certain information or data about you when you use

We collect:

This data can be viewed by authorised people in VAER, to:

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms


A cookie is a small file of letters and numbers that we may store on your browser or the hard drive of your computer or device. They cannot be used to identify you personally.

We use cookies to distinguish you from other users of the Site. This helps us to provide you with a good experience when you browse the Site and also allows us to improve the Site.

For example:

The Site uses the following types of cookies:

For more information on the cookies set by Google Analytics please refer to the Google Analytics website:

For more information on the cookies set by Facebook please refer to the Facebook website:

Legal Basis

VAER collects and uses patrons’ personal data because is it necessary for:

In general, we only rely on consent as a legal basis for processing in relation to sending direct marketing communications to patrons via email or text message.

Patrons have the right to withdraw consent at any time. Where consent is the only legal basis for processing, we will cease to process data after consent is withdrawn.

Your Rights

Keeping your data secure

The information which we collect about you will be stored on a secure server based within the European Economic Area (EEA). Sending information over the internet is generally not completely secure, and we can’t guarantee the security of your data while it’s in transit.

Any data you send is at your own risk.

We have strict procedures and security features in place to keep your data secure once we receive it.

Disclousing your information

We may pass on your personal information to law enforcement officials, a court or regulatory body when required to do so by law.

We won’t share your information with any other organisations for marketing, or commercial purposes, and we don’t pass on your details to other websites.

How long do we keep your information

Our legitimate interests

The normal legal basis for processing patron data, is that it is necessary for the legitimate interests of VAER, including:

We will retain a record of your personal information. This is done in order to provide you with a high quality and consistent service across our services. We will always retain your personal information in accordance with law and regulation and never retain your information for longer than is necessary/ or for other essential purposes such as complying with our legal obligations. Because these needs can vary for different data types in the context of different services, actual retention periods can vary significantly.

Please see our data retention policy.

Links to other websites contains links to other websites.

This privacy policy only applies to and doesn’t cover other websites we link to. These websites have their own terms and conditions and privacy policies.

Following a link to another website
If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.

Contact Details

Voluntary Action East Renfrewshire SCIO
56 Kelburn Street
G78 1LR

Tel: 0141 876 9555


Policy Change
This policy was last update in May 2018