Information for Ukrainians in East Renfrewshire
Welcome to East Renfrewshire! The Community Hub has been working with East Renfrewshire Council to support Ukrainian refugees settling in the East Renfrewshire area. On this page, you will find useful national and local community information for Ukrainians arriving in East Renfrewshire, the families and hosts.
If you can’t find the information you need or simply want to talk to someone, please call The Community Hub on 0141 876 9555 or email [email protected].
Your local council is East Renfrewshire Council.
This Welcome Pack developed by East Renfrewshire Council provides information and links to local and national services which might help you and your family settle, including:
- Health
- Education
- Finance
- East Renfrewshire Council Services
- Other local services and supports
East Renfrewshire Council – Welcome Pack (English)
East Renfrewshire Welcome Pack – Ukrainian PDF
East Renfrewshire Welcome Pack – Russian PDF
When you arrive, the East Renfrewshire Council will allocate you a Resettlement Worker who will work alongside you and your Host and provide more information to help you integrate.
Scottish Refugee Council
Free telephone helpline information and advice on housing, education, health and money or any other question about life in Scotland.
Please ask for an interpreter if you need one.
Open 9am- 5pm, Monday to Friday
Call: 0808 196 7274
or email: [email protected]
Barnardo’s Ukrainian Support Helpline
Free helpline: 0800 148 8586
Get in touch if you need support with:
- Therapy with a qualified psychotherapist – delivered via the phone or online, with access to interpreters
- Advice on a range of issues, e.g., housing, accessing key health services, education, employment and more, via their trained helpline support workers
- Practical support – access to digital devices to ensure families stay connected to loved ones during this worrying time, as well as stimulating toys for children, vital baby items and more (subject to demand)
All services include access to interpreters in Ukrainian and Russian.
The Community Hub East Renfrewshire
Local phoneline for people and groups looking for support, signposting or community information in East Renfrewshire.
We’ll connect you with local or national groups, organisations and services that can provide the support you need.
We can tell you about activities, groups and clubs in East Renfrewshire for you or your children and help you get involved or volunteer.
Call: 0141 876 9555 (10am-3pm, Monday to Friday)
Email: [email protected]
Message us on Facebook
The Scottish Government has produced psychological wellbeing packs for guests from Ukraine and their hosts.
Psychological wellbeing advice pack: guidance for Ukrainian arrivals
Most of your NHS healthcare will be free.
Read a guide to NHS Scotland Services for displaced persons from Ukraine (PDF in English and Ukrainian. For Russian language click here). The guide explains how people access health care, including how to register with a GP practice, receive dental care, get eye examinations and have medications dispensed.
The health information team can also be contacted directly by displaced people from Ukraine (Interpreters Available) using the Language Line at 0800 22 44 88.
NHS 111: 24-hour advice helpline for physical or mental health. Read more about calling 111 for health advice (in English and Ukrainian).
Telephone: 111
Just Right Scotland
Help to support Ukrainian families FREE legal advice.
Email: [email protected]
Phone: Ukraine Advice Line – 0800 995 6045
You can join one of the two informal face-to-face English Classes for Ukrainians based at the Ukrainian Culture Centre, 36 Eaglesham Road in Clarkston.
- Every Thursday, 5pm- 6pm
- Every Saturday, 10am-11am (followed by a coffee morning 11am-1pm)
Your resettlement officer may also signpost you to the English classes available through the Adult Learning Team.
The Adult Learning Team
Adult Learning Services offer a range of learning opportunities for everyone, aged 16+. Whether you want to gain new skills or qualifications to get a new job, support your family, go to college or just build confidence, you are welcome to join one of their courses.
They are a friendly team who understand how difficult it can be to begin learning a new skill or language. The team will meet with you to find out more about you and make sure you enjoy your time with them.
ESOL (English for Speakers of Other Languages)
ESOL classes are held online and in community venues:
- improve your speaking, listening, reading and writing skills
- gain confidence to use your English to communicate outside class
- learn new skills to help you find work
- support to help your children with their homework
- meet new people and feel more involved in your community through courses and community events
Other Learning Opportunities and Guidance
Adults Learning Team also offer SQA accredited courses in partnership with local colleges as well as personal development and digital learning. They work closely with local colleges and universities to support progression to Further and Higher Education.
Phone: 0141 577 3306
Email: [email protected]
To find out more, visit: www.eastrenfrewshire.gov.uk/adultlearning
East Renfrewshire Ukrainian Refugee Support Group & Association of Ukrainians in Britain, Glasgow Branch:
Coffee Morning every Saturday from 11am to 1pm
The Ukrainian Culture Centre, 36 Eaglesham Road, Clarkston, G76 7DJ
East Renfrewshire support for Ukrainian Refugees Facebook Group
For anyone within East Renfrewshire area to communicate/network in order to make Ukrainian refugees feel welcomed and supported within the area.
Join using this link
Things to do
You can look for things to do in your area using our Directory. The Directory lists information about local activities for you and your family, clubs and community groups in and around East Renfrewshire. Just search by keyword, category or location:
If you can’t find anything of interest, just call The Community Hub, and our team will try to help. Call: 0141 876 9555
The Market Place
The Market Place is a local community space, café and shop used by local people, community groups and organisations.
Everyone is welcome to visit, relax, join in, or set up a group. You can always speak to our friendly team if you need information or support.
The Market Place is currently hosting English Classes for Ukrainians on Thursdays, 5-6pm in Newton Mearns.
The Market Place in Barrhead:
Kelburn Street (between Tesco & Lidl), Monday to Friday, 10am-4pm
Market Place in Newton Mearns:
The Avenue Shopping Centre, Monday to Thursday, 10am – 3pm
Volunteering
If you would like to volunteer with a local group or organisation, please look at the volunteering page, or call us on 0141 876 8555 to find out more about volunteering.
If you want to take your first steps into volunteering, The Market Place is a great place to start. You would join a friendly team of volunteers, get to know the local community, and have many opportunities to improve your English.
Community Transport East Renfrewshire is a local charity which operates in the community helping people get to medical appointments, using volunteer drivers own vehicles.
- This is a free service for patients living in East Renfrewshire
- Volunteers work Monday to Friday 8.30am – 5.30pm
- Patients are required to be referred through GP surgery.
- Patient will be phoned with process of how to use the service when form is received.
- Patient must give at least a weeks’ notice for a driver to be arranged.
- Volunteers use own vehicles to take patients to and from any doctors and hospital appointments.
To arrange the transport, please call at least a week before your appointment.
Telephone: 0141 876 9572
Email: [email protected]